Delivery & Shipping
We will be dispatching as normal on 22nd and then 27th-29th December. We will then be closed until normal hours resume on Wednesday 3rd January 2018.
We have set our delivery costs to take account of average postage, packaging and associated costs with delivering such a service. These are as cost efficient as possible for our customers.
We endeavour to dispatch your order within 48 hours of being placed. This may be slightly longer for orders placed on a Friday, Weekend or Bank Holiday.
Last Standard Christmas posting date for Christmas 2017: Wednesday 20th December
£4.95 – Delivered within 5 working days from dispatch. Delivered Monday-Saturday (excluding bank or public holidays). May require a signature. Addresses in remote postcodes may take 2-3 days longer than elsewhere.
FREE Standard delivery on orders of over £75 (subject to Terms and Conditions).
NEXT DAY DELIVERY
Last Next Day Christmas posting date for Christmas 2017: Thursday 21st December (please note that we will be dispatching on Friday 22nd December as normal however we would suggest Thursday 21st for Christmas delivery).
£8.95 - Guaranteed delivery next day if order is placed by 2pm on Monday-Thursday. Delivered Monday-Friday (excluding bank or public holidays). This service will take 1-2 days longer for addresses in remote postcodes. Will require a signature.
Remote postcodes -
GY1-Herm only (Channel Islands), GY9-Sark (Channel Islands), HS2-Lewis,
PA61-Colonsay, PA62-75-Mull, PA78-Coll, ZE2-3-Shetlands KW-16-17-Orkney,
PH30-Corrour, PH41-Mallaig, PH42-Eigg & Muck, PH43-44-Isle of Rum & Canna
Please note that Next Day Delivery cannot be used when sending an item to an Admail address. NB. Deliveries to the Channel Islands and the Isle of Man can be delayed by Customs.
In the unlikely event of Strike Action by Royal Mail, or if there are severe weather conditions, we cannot be held responsible for the timing of your delivery. We will do our best to ensure any goods have a limited delay or are sent via other means where possible.
Please ensure that all delivery address details are entered correctly as we cannot be held responsible for delayed or missing deliveries due to incorrect information being provided at the time of purchase.
We charge flat rate postal charges for our International customers regardless of the number of items or the value of the contents of your parcel. All goods are sent on a “signed for” service.
Europe - £12.95
Rest of the World (ROW) - £17.95
Please see “Prices” under Terms and Conditions regarding Sales Tax and Customs or Import duty. Please note that International shipments may be subject to cross-border inspections by customs authorities.
Last International Christmas posting dates for Christmas 2017:
Due to potential delays with customs clearance, we would recommend that all our International customers purchase as early as possible to avoid disappointment.
Africa, Middle East: Saturday 2nd December
Cyprus, Asia, Far East (including Japan), Eastern Europe (except Poland, Czech Republic and Slovakia): Wednesday 6th December
Caribbean, Central and South America: Thursday 7th December
Australia, New Zealand, Greece: Saturday 9th December
Czech Republic, Germany, Italy, Poland: Wednesday 13th December
Canada, Finland, Sweden, USA: Thursday 14th December
Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland: Friday 15th December
Belgium, France, Ireland, Luxembourg: Saturday 16th December